Fate/Grand Order - Gilgamesh - Figma #300 (Max Factory)

.-." Where's my scale?

In stock @ Plamoya (MFC Partner)

In stock @ Neokyo
Today, 19380 yen on Amazon Japan.
Buy through Neokyo: neokyo.com/sear...
¥250 order fee, 45 free storage days.

In stock @ Ninoma (MFC Partner) (¥22,171)

Product page : www.ninoma.com/...
Official new item , shipped worldwide from Japan
About 197 USD | 166 EUR | 246 CAD

Just noticed that some of his armour was going green, came here to check if it was just me.

Really sad they spent so much effort on making this figure and charged so much, and it ends up having such a major defect like this.

The Gilgamesh has been taken out of the box to check for the accessories. The King of heroes never been displayed. $159 reduced

Will offer 50% discount on shipping

Antonius2004 (Vor 18 Tagen) #44625719HEY! My Gil is doing the same thing! Green here and there, not all over though... His legs seem to be fine, but his pauldrons, his back and his chest are all going green... What did GSC have to say about this? Any fix for it?

They basically said they couldn't offer a replacement (I didn't expect one) because of the age of the figure and said that because it had been so long I couldn't prove it was a factory defect. They linked their painting/fixing tutorials and left it at that. I've pasted their response below:
"Dear Customer,

Thank you for your continued support of Good Smile Company products.

This is in response to your inquiry.

As a result of close inspection in accordance our customer service policy, since a fair amount of time has passed since the product was in your possession it is difficult to consider the possibility that this is a factory defect. Therefore, we regret to inform you that we cannot offer you a replacement.

And regrettably, we do not sell any extra parts of our products. Those are our company policies.

We are terribly sorry that we cannot help you on this matter, but your understanding would be greatly appreciated.

Please check website below, if you want to repair by yourself.
DIY Figure Repairs

Scuffed Paint:
mikatan.goodsmi...

Broken Joints:
mikatan.goodsmi...


Reinforcing Joints:
mikatan.goodsmi...

Thank you for your cooperation.
Regards,
Good Smile Company Customer Support
/c"

I sent them another message after this, explaining that I didn't think it was a factory defect but rather a durability issue with the paint. I noted that I understood that companies generally don't test durability of things like this over years, but that they might want to reconsider if they are planning to use this particular paint again. Googling makes it sound like gold-colored paint often has brass in it and therefore tarnishes like it does (Although the information I found claimed it was less likely now than it once was--maybe they went with a "cheaper" paint?) The things I read also made it sound like a clear coat can be sprayed on to slow the oxidation process. I always thought figures had some kind of clear sealer, so maybe it wasn't applied uniformly?

I sold all my Fate figmas, so I don't have him anymore, but I'm going to be paying very close attention to ITEM #166890 and ITEM #396841. Even though it's unlikely they'll replace it, I would suggest that you contact GSC as well so that they know this isn't an isolated paint issue. Hopefully they will take it into consideration when planning future figures. (sorry for the long response, lol!)

littlefishgirl (Vor 3 Monaten) #40322336Mine looks like it is developing a green tarnish on the waistband... of course I noticed AFTER I listed him on eBay and had some bids, so now I'm apologizing/informing bidders and wondering whether I should cancel the auction altogether. Although eBay won't let me add photos, go figure! I contacted Good Smile about it, I'm honestly pretty annoyed given that he isn't even two years old yet and was pricey (not quite so much comparatively now, but at the time...). We'll see what they have to say on the matter. I don't expect a replacement or anything, given his age, but I don't want to see this happen to any figure that has gold paint on it either.

HEY! My Gil is doing the same thing! Green here and there, not all over though... His legs seem to be fine, but his pauldrons, his back and his chest are all going green... What did GSC have to say about this? Any fix for it?

Looking to sell mine in the US, if interested pm me

.

Willing to sell him (New and Sealed) for 150 USD + Registered Mail/EMS shipping. Paypal only. PM me if you interested.

FYI, the cheapest shipping + paypal fee to US and EU will cost $30+ USD.